Payment and registration conditions Courses

  • Upon first registration at Shenzhou Open University of TCM a registration fee of Euro 95,00 will be charged.
  • After payment of the registration fee, the registration procedure will be continued.
  • The date stated on the digital or paper registration form is considered the date of registration.
  • After the final registration for a course you will receive a confirmation per e-mail and the invoice.
  • The invoice has to be paid according to our ‘General Sales & Delivery Conditions’ within 30 days.
  • If the registration took place within 4 weeks before the start of the course, the final payment date of the invoice is no longer applicable: the full tuition fee must be paid no later than 1 week before the start of the course.
  • Late payments will be charged with €50,- administration fee.
  • If no proof of payment is available at the beginning of the course, the participant is not admitted to the program.
  • You have a right of withdrawal. You can cancel the registration in writing or by e-mail up to 14 days after the date of registration and receive both tuition and enrollment fees already paid.
  • If you register for a course less than 14 days prior to the first day of the course, you agree to waive your right of withdrawal. The Cancellation policy is then applicable.
  • Refunds – if applicable, see ‘cancellation’ and ‘refunds’ – will take place within 14 days after receipt of the cancellation.
  • The final registration date for each course is the 15th of July.

Cancellation Policy

  • Cancellation of participation in the training is only possible in writing or by e-mail.
  • The date on which the cancellation was received at our office determines the date of cancellation.
  • In case of cancellation – depending on the moment of cancellation – a part or the full tuition fee will be charged:
    • If canceled up to 14 days prior to the training, there are no costs.
    • If you cancel from 14 days before the start of the course, you will pay 50% of the tuition fee.
    •  In the event of cancellation after the start of the course, the full tuition fee is due.

Refunds

Tuition fees – except where the cancellation policy applies – are not reimbursed, except in extreme cases where participants are unable to attend the course as a result of serious accidents, illness or death. In those cases, the participant or legal representative can request a refund from the office no later than three weeks after the start of the course. The request needs to be supported with proof.

*From 14 days after the registration, the registration fee is not refundable.

Intellectual property

All rights of intellectual property related to the teaching material, the interactive learning environment or arising from the work carried out for Shenzhou Open University or TCM shall at all times be held by Shenzhou Open University or TCM.

The rights to the texts written by the student during the course are at all times held by the student.

Confidentiality

All information you provide to us will be treated confidentially by the institute, its employees, assistants and teachers.

SOU, Amsterdam, February 2019

 


Payment and registration conditions seminars

  1. After registration for a seminar you will receive a confirmation.
  2. The date stated on the digital or paper registration form is considered the date of registration.
  3. You will receive an invoice no later than 5 to 6 weeks before the start of the seminar you have chosen.
  4. If the registration takes place within 4 weeks before the start of the seminar, the final payment date of the invoice is no longer applicable: the full amount must be paid no later than 1 day before the start of the seminar..
  5. If no proof of payment is available at the beginning of the seminar, the participant is not admitted to the seminar.
  6. You have a right of withdrawal. You can cancel the registration in writing or by e-mail up to 14 days after your registration and receive any fees for the seminar already paid, unless you enrol within 14 days before the start of the course. In that case point 8 is applicable.
  7. Refunds will take place within 14 days after receipt of the cancellation.
  8. If you register for a seminar less than 14 days prior to the first day of the seminar, you agree to waive your right of withdrawal from the first day of the seminar after signing the attendance list.
  9. Cancellation* of participating in the seminar is only possible in writing or by e-mail. Decisive for the date of the cancellation is the date on which the cancellation was received at our office. In case of cancellation, the following processing costs apply:
    • Cancellation more than 21 days prior to the seminar: no costs
    • Cancellation from 21 to 14 days before the start of the seminar: 25% of the course fee
    • Cancellation from 14 to 7 days before the start of the seminar: 50% of the course fee
    • Cancellation from 7 days before the start of the seminar, or `no-shows` 100% of the course fee
    • If the participant brings another candidate to take his/her place, no cancellation fee will be charged. Decisive for the date of the cancellation is the date on which the written notice is received.

Discounts

Shenzhou Open University of TCM has the following discount percentages:

  • Student of Shenzhou Open University of TCM**: 15%
  • External students at a TCM education***: 5%
  • Staff of Shenzhou Open University of TCM: 15%
  • External apprenticeship supervisor of Shenzhou Open University of TCM: 10%

Intellectual property

All rights of intellectual property related to the course material, or arising from the activities carried out for Shenzhou Open University of TCM for the benefit of a seminar, will at all times be held by the lecturer of the relevant seminar.

Confidentiality

All information you provide to us will be treated confidentially by the institute, its employees, assistants and teachers.

* Refunds

Course fees are in principle not reimbursed, except in extreme cases where participants are unable to attend the seminar as a result of serious accidents, illness or death. In those cases, the participant or family member can request reimbursement from the office no later than three weeks after the start of the seminar. The request needs to be supported by proof.

** ‘Student of Shenzhou Open University of TCM’ (SOU) refers to a student of one of the courses taught at SOU. If the student already acquired a TCM diploma, the discount is not applicable. A student who is not yet TCM-certified will get a proof of presence, but not a certificate which is valid for points for professional associations.

*** ‘External students at a TCM education’ refers to a student of one of the TCM educations in the Netherlands. If the student already acquired a TCM diploma at one of the TCM educations, the discount is not applicable. A student who is not yet TCM-certified will get a proof of presence, but not a certificate which is valid for points for professional associations.

SOU, Amsterdam, 1 september 2018